WHEN you agree to house sit you make an important commitment to your host(s). They rely on you so they can take a once-in-a-lifetime holiday, go on their honeymoon, visit ailing relatives or leave their home and pets for any number of other significant reasons. It is important that you understand and honour your commitment.
Of course, you also want to enjoy your time in their home, and having a fabulous sit starts long before you talk to your host or even before you apply for the sit. There are no shortages of house sitting disaster stories on the internet. If you’ve already been house sitting and part way through the sit thought to yourself, “I wish I’d asked that” or, “What did they tell us about that?” chances are you didn’t ask the right questions to start with. Knowing the important questions to ask of yourself and your host is vital to getting all the information you need for a successful sit and ensuring you don’t end up in house sitting hell.
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42 questions you must ask to avoid housesitting hell.
Everything you ever wanted to know but are were too afraid to ask!
Before you apply for the house sit
You’ve seen a house sit that interests you. It’s in a country or region you really want to visit and the host and pets seem great. But online profiles can be a far cry from reality. Before you apply there are a few things to think about.
There are seven important factors we consider before we approach a host: climate; safety; travel costs; the number, type and needs of pets; local activities and attractions; availability of public transport; and deal breakers.
Climate, safety and travel costs
The number, type and needs of the pets
Local activities and local transport
Deal breakers
Prepare a list of questions to ask the host
FREE CHEATSHEET
42 questions you must ask to avoid housesitting hell.
Everything you ever wanted to know but are were too afraid to ask!
Meet the host
We’ve taken only one sit where we didn’t meet the host beforehand. It was one of our first sits and it was a big mistake. Meeting hosts gives you an opportunity to see whether there is a rapport with them and their pets and to get all the answers you need.
Meetings don’t necessarily have to be in person, but can be arranged on video through apps like FaceTime, What’s App or Skype. The best option is to visit but, of course, it isn’t always possible. We are booked up to a year in advance and we may be returning to a city or country and able to visit a host months before the sit starts. If we can, we always do.
I’m not suggesting that you ask all your questions in rapid-fire style. If your conversation with your host is good, many of your questions will be answered as you chat. You may also find that many are answered in the host’s profile and might just require confirmation or a bit more detail. For example, if you have a car you will want to ask about parking arrangements. Depending on the your unique circumstances and the characteristics of the assignment and host, you may not need to ask some questions at all.
Lawrie and Kirsty made us feel confident and secure from the very first video chat we had with them. Meeting them at our apartment confirmed our feelings.
The pets
It’s really important to consider the pets’ needs and whether you are the right person to look after them. If there is a dog that needs company all day but you want to explore the area, maybe that sit isn’t right for you. Experience has shown us that it is wise to meet the pets or at least see them online and ask the following questions of your host.
- Do the pets have any health issues and, if so, what specific medications/other strategies are required?
- What are they fed, where and when?
- What type of exercise do the pets need and for how long?
- How often do they need to go outdoors and/or how often should litter be changed?
- How does the host want you to manage things if the animals get sick? Do they have an account with their vet and does the vet know that you are house sitting?
- Is there a carry case for the pet?
- How long can the pets be left on their own?
- Can the pets go in the car?
- Is there anywhere in the house or garden the pets aren't allowed?
- Where do the pets sleep?
- Where are leads, food, litter and cleaning materials stored?
Home and environment
We all get used to the creature comforts of home and develop a liking for certain things. There are some things that sitters just can’t do without. For us, it’s good tea. So we carry the tea we like and tea-making pod. (We thereby eliminate the potential catastrophe of arriving somewhere to find we can’t have a cup of tea!) It’s really important to know your own needs and make sure that the sit suits you. If the host doesn’t have a food processor and juicer and you can’t live without them, the sit may not be for you.
One of the most important questions you can ask hosts concerns their previous experience of house sitters. Look for references from past sitters. If the host has had several but none has provided references, it might indicate that the sit was an unpleasant experience. The same is true, of course, when there are several poor references. One bad reference among many good ones is more likely to mean that an individual sitter had a bad experience but that this is an anomaly. We have taken sits where there are no references after satisfying ourselves that the host is a reasonable person offering a high quality sit.
The list of questions below was developed from our experience. Some of them may seem odd to you, but we wished we’d asked them all before accepting some sits. These should be in addition to your list regarding the pets.
- Ask the host for a tour of their home and to see the room you’ll be staying in.
- How well equipped is the kitchen?
- Are there any regular problems with the water or power supply?
- If a car is included, confirm you are covered comprehensively by the host's insurance and ask for a copy of the documentation.
- Is there a security alarm and how does it work?
- If there is a pool are you required to look after it? Ask for specific instructions.
- Do they want you to look after a garden or potted plants and what are the specifics?
- Do they want you to collect their mail? If so, where is the mail box and do you need a key?
- Will you be sleeping in the hosts' bed or another room and what would they like you to do with the sheets and towels the day you leave?
- Do they have wi-fi and is the signal strong?
- Has the host worked with house sitters before and was it a success?
- Have other house sitters provided references for them?
- Have they provided references for other house sitters?
- Ask the host to formally request in writing that you to sit for them, either by email, message or on the site on which you met.
- Ask the host to complete the written Welcome Guide if you are using a site that provides one.
Is this sit safe? clean? secure? accessible? manageable? liked by others?
The location
- What does the host regard as an emergency and what would they like you to do if there is an emergency?
- Does the host agree to you having guests, including overnight?
- What type of communication would the host like with you and how often?
- Would they like you to be there when they depart and return?
- Does the host have any issues with you posting about the sit on social media or your website?
The host's personal likes
- What is the proximity, frequency and cost of public transport? Are there any ride share options such as Uber?
- What is the proximity of shops, supermarkets, gyms or any other facilities you need?
- Is the neighbourhood noisy or quiet?
- Where are the local dog parks and walking tracks?
- Are pets allowed on public transport?
- What is the local etiquette when you meet other people with pets while out walking? For example, are leads required on dogs at all times or only in certain areas?
Now you have all the answers
- Read the sit manual and seek further information if required.
- Confirm your host's contact details (including preferred contact method) and address.
- Confirm contact details of local support people, vets and emergency services.
- If you’ve been asked to do any tasks of which you are unsure, seek further clarification.
- Send the host any extra written notes or completed checklists documenting your conversation. Send only those comments not already included in another housesit manual.
- Seek written confirmation of host’s travel details (flight numbers, times, dates).
- Confirm when they would like you to arrive and depart.
- If relevant, check whether you can stay in the host’s home before they depart and after they return.
